These data and analytics technology trends will have significant disruptive potential over the next three to five years.
Traditionally, banks targeted older customers for wealth management services, assuming that this age group would be the most interested. Using augmented analytics, banks found that younger clients (aged 20 to 35) are actually more likely to transition into wealth management — a clear example of how relying on business users to find patterns, and on data scientists to build models manually, may result in bias and incorrect conclusions.
By 2020, augmented analytics will be a dominant driver of new purchases of analytics and business intelligence
Augmented analytics is just one of the top 10 technologies Gartner has identified with the potential to address these and other major data and analytics challenges in the next three to five years.
Digital transformation has put data at the center of every organization. Businesses are awash with data. They struggle to identify what is most important and what actions to take (or avoid).
Act now on emerging trends
Rita Sallam, Distinguished Vice President Analyst, Gartner, says organizations need formal mechanisms to identify technology trends and prioritize those with the biggest potential impact.
“Data and analytics leaders should actively monitor, experiment with or deploy emerging technologies. Don’t just react to trends as they mature,” Sallam says. “Use this list to educate and engage with other leaders about business priorities and where data and analytics can build competitive advantage.”
Gartner’s list of top technology trends in data and analytics does not include trends that are less than three years away from mainstream adoption (such as self-service analytics and BI) or more than five years out (such as quantum computing). Nor does it include nontechnology trends such as data literacy, storytelling or data ethics that are also critical to success.
Gartner top 10 technology trends in data and analytics
Trend No. 1: Augmented analytics
Augmented analytics automates finding and surfacing the most important insights or changes in the business to optimize decision making. It does this in a fraction of the time compared to manual approaches.
Augmented analytics makes insights available to all business roles. While it reduces reliance on analytics, data science and machine learning experts, it will require increased data literacy across the organization.
By 2020, augmented analytics will be a dominant driver of new purchases of analytics and business intelligence as well as data science and machine learning platforms.
Trend No. 2: Augmented data management
With technical skills in short supply and data growing exponentially, organizations need to automate data management tasks. Vendors are adding machine learning and artificial intelligence (AI) capabilities to make data management processes self-configuring and self-tuning so that highly skilled technical staff can focus on higher-value tasks.
This trend is impacting all enterprise data management categories, including data quality, metadata management, master data management, data integration and databases.
Trend No. 3: Natural language processing (NLP) and conversational analytics
Just as search interfaces like Google made the internet accessible to everyday consumers, NLP gives business people an easier way to ask questions about data and to receive an explanation of the insights. Conversational analytics takes the concept of NLP a step further by enabling such questions to be posed and answered verbally rather than through text.
By 2021, NLP and conversational analytics will boost analytics and business intelligence adoption from 35% of employees to over 50%, including new classes of users, particularly front-office workers.
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Trend No. 4: Graph analytics
Business users are asking increasingly complex questions across structured and unstructured data, often blending data from multiple applications, and increasingly, external data. Analyzing this level of data complexity at scale is not practical, or in some cases possible, using traditional query tools or query languages such as SQL.
The application of graph processing and graph databases will grow at 100% annually
Graph analytics is a set of analytic techniques that shows how entities such as people, places and things are related to each other. Applications of the technology range from fraud detection, traffic route optimization and social network analysis to genome research.
Gartner predicts that the application of graph processing and graph databases will grow at 100% annually over the next few years to accelerate data preparation and enable more complex and adaptive data science.
Trend No. 5: Commercial AI and machine learning
Open-source platforms currently dominate artificial intelligence (AI) and machine learning and have been the primary source of innovation in algorithms and development environments. Commercial vendors were slow to respond, but now provide connectors into the open-source ecosystem. They also offer enterprise features necessary to scale AI and ML, such as project and model management, reuse, transparency and integration — capabilities that open-source platforms currently lack.
Increased use of commercial AI and ML will help to accelerate the deployment of models in production, which will drive business value from these investments.